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FAQs
WHAT IS HOSTING?
Hosting is an industry term for having your web site viewable
on the Internet. At IMATRIX we like to call it "service
and maintenance" because we are able to put it all together
into a top of the line package for our clients. IMATRIX's data
centers feature state of the art hardware and software to ensure
that your site is online 24 hours a day, 7 days a week. IMATRIX's
support programs include hosting and much more, including
live tech support via an 800# and unlimited access to your
personal support representatives to answer questions, educate
you on the Internet, keep you informed on your web site's
performance and ensure that you are getting the most out of
your site. Additionally, you have an unlimited license to
our proprietary software and the peace of mind that your site
is being hosted on our state of the art servers.
HOW DO IMATRIX SERVERS WORK?
When you join on with IMATRIX, we create space on one of our
high-powered Linux servers for your website. We then point the
Domain Name you selected to that space. Since we do not provide
local dial-up access, our servers are not congested with local
inbound dial-up traffic. In fact, having your web site hosted
on our machines is better than hosting it at your local ISP
since you don't have to relocate your web site or change your
e-mail whenever you change providers.
The IMATRIX system splits a single high-powered
webserver into multiple websites. Each website gets it's own
set of virtual services that you may customize to your needs.
When a visitor types your domian name into thier browser,
the IMATRIX system will determine what site to send them to.
Every website has it's own configuration files for it's set
of services. Also, each website logs hits to your log directory
so you can check stats and print out reports.
Each of our webservers are
utilized to 50 percent of their capacity. This allows for
spikes and peaks in traffic and resource consumption to be
handled with ease. The load on the server is closely monitored
to have an total hit count of 250,000 to 500,000 hits a day.
At this level the load is kept significantly below the capacity
of the system. The number of actual websites located on any
one server varies according to the amount of traffic those
websites generate. If any one site has too much traffic, we
move it to a server with less traffic. If any one website
requires the majority of a webservers resources, we will recommend
getting a dedicated server.
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